FAQs

If I don't receive a confirmation email, what should I do?

ANS : A website called Ariadna LLC finds flights and provides travel deals. We don't take reservations, send out tickets, gather money, or have access to private traveler data. If the airline or travel agency you booked with hasn't sent you a confirmation, start by looking through your trash folder. You'll need to get in touch with your airline or travel agency if it's not hiding there and you haven't heard from them in a day.

In what ways can I modify or terminate my booking?

ANS : You will need to get in touch with the airline or travel agency that you booked your reservation with, as we do not retain or have access to personal travel information.

Who booked my flights was a mystery to me. How can I find out as soon as possible?

ANS : The name of the company you made your reservation with should be on your booking confirmation. Check your bank or credit card statement to see who processed your payment if you don't have the confirmation.

I'm not sure if they accepted my reservation. How can I learn this information the best?

ANS : Avoid attempting to make an additional reservation as you can end up with two. To find out if the transaction was successful, get in touch with the company you reserved directly.

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